Last Updated: October 15, 2026
App Name: Karlo Prep
Android Package Name: com.prepapp.learning
Developer / Publisher: Karlo Labs
Website: https://karloapp.com/
Contact Email: pritikumarimehta2005@gmail.com
1. Introduction
Welcome to Karlo Prep, an educational application developed and published by Karlo Labs.
We respect your privacy. This Privacy Policy explains how we collect, use, share, store, and protect information when you use the Karlo Prep Android application.
2. Information We Collect
Depending on the features you use, Karlo Prep may collect or process the following information:
Account Information
- Name
- Email address
- Google account profile picture, if provided through Google Sign-In
- Authentication identifiers and account information needed for login
Learning Information
- Selected board, class, stream, and study preferences
- Quiz and test activity
- Study progress and learning history
Technical Information
- Device and operating system information
- App version
- Diagnostic and crash information
- App usage information
- Advertising identifiers, where applicable
We collect and process information only as necessary for the purposes described in this policy and according to the services actually enabled in the application.
3. How We Use Information
We use information to:
- Create and manage student accounts
- Authenticate users
- Provide educational content and learning features
- Save and synchronize study progress
- Display quiz and test results
- Maintain app security
- Troubleshoot errors and improve performance
- Respond to support and privacy requests
- Display advertisements, where enabled
4. Third-Party Services
Karlo Prep uses third-party services where enabled in the application, which may include:
- Google Sign-In / Google authentication services
- Firebase services
- Google AdMob
These providers may process information under their respective privacy policies.
Google Privacy Policy: https://policies.google.com/privacy
Firebase Privacy Information: https://firebase.google.com/support/privacy
Google Advertising Privacy Information: https://policies.google.com/technologies/ads
Before publication, this section must be checked against the actual Android SDKs and backend services in use. Any unused service should be removed, and any additional service processing personal information should be disclosed.
5. Advertising
Karlo Prep may display advertisements through Google AdMob.
When advertisements are enabled, Google and its advertising partners may process device information, advertising identifiers, and other information in accordance with applicable privacy and consent requirements.
6. Data Storage and Security
We use reasonable technical and organizational safeguards to protect user information.
Information may be processed or stored by our application backend and service providers as required to operate the application.
No electronic storage or transmission method can be guaranteed to be completely secure.
7. Data Retention and Account Deletion
We retain account and learning information for as long as necessary to provide our services, subject to applicable legal and operational requirements.
You may request deletion of your Karlo Prep account and associated personal data by contacting:
pritikumarimehta2005@gmail.com
Please include “Karlo Prep Account Deletion Request” in your email subject.
We may need to verify account ownership before processing a deletion request.
Where retention is required for legitimate legal, security, or fraud-prevention reasons, we will explain the applicable retention practices.
Important: Karlo Prep must also provide a discoverable account-deletion request path inside the Android app and a functioning external web-based request method. This policy text alone does not implement those features.
8. Children’s Privacy
Karlo Prep provides educational resources for school students, including users who may be minors.
We aim to handle children’s personal information in accordance with applicable laws and Google Play policies.
Parents or guardians may contact us regarding privacy concerns or requests relating to their children’s information.
9. Your Privacy Choices
Subject to applicable law, users may request:
- Access to their personal information
- Correction of inaccurate account information
- Deletion of their account and associated data
- Information about our privacy practices
Requests can be sent to the contact email listed below.
10. Changes to This Policy
We may update this Privacy Policy when our application, services, or legal obligations change.
The updated policy will be published on this page with a revised “Last Updated” date.
11. Contact Us
App: Karlo Prep
Developer / Publisher: Karlo Labs
Package: com.prepapp.learning
Website: https://karloapp.com/
Email: pritikumarimehta2005@gmail.com
For questions about privacy or personal information, please contact us using the email above.